About Us
Our Vision
Our vision is to establish a prominent and esteemed reputation within the communities we serve, earning the trust and recognition as the foremost leader in delivering top-notch plumbing services. We are dedicated to upholding the highest standards and adhering to precise specifications to provide our customers with unparalleled satisfaction. Ensuring your plumbing meets State Code regulations and safeguarding the well-being of our customers will always remain our utmost priority.
Our Mission
Treat customers like we would want to be treated and provide the best possible services at the best possible price.
- Provide exceptional plumbing services that exceed our customer’s expectations in service, quality, and value in the most professional, efficient, and reliable manner with the best equipment and materials.
- Provide a consistently high standard of work using our best endeavors to fix the job the first time by implementing best practice and offering top-quality materials while always complying with State Plumbing regulations, standards, and manufacturers requirements and being mindful of safety and health practices to the mutual satisfaction of the client and State requirements for Licensed Plumbers, as we help protect the health of the nation.
- Always remember each customer is the reason we are in business and to ensure the longevity of our company through repeat and referral business, achieved by customer satisfaction in all areas including timeliness, attention to detail, and service-minded attitudes with all team members.
- Give back to the community and recognize goodwill is worth more than monetary gains when worthwhile causes are helped. We will never look down on anyone unless we are helping them up.
At Prime Plumbing Services, our legacy as a family business spans four generations of state-licensed master plumbers in Texas, Alabama, and Georgia. With over 22,000 service calls per year, we cater to both residential and commercial clients. Our commitment to our customers stems from our father’s teachings, emphasizing the importance of standing behind our work with a warranty and charging a fair price that ensures profitability. We firmly believe in honoring our warranty and fixing any issues, regardless of the circumstances. This principle has earned us a loyal customer base and abundant business opportunities.
What distinguishes our plumbers from the others
Our plumbers possess extensive knowledge and experience, and they are fully licensed, bonded, and qualified to address plumbing problems of any level of difficulty. We consistently adhere to the highest industry standards when it comes to the installation, repair, design, and servicing of plumbing systems and components. From small-scale projects to major commercial undertakings, such as Cheesecake Factory, Kroger, Waffle House, IKEA, Kubota, and more, we have the expertise to handle diverse plumbing needs.
With a team of 43 dedicated employees, we treat everyone like family, fostering a supportive and reliable environment. Furthermore, our team members undergo comprehensive background checks and drug testing to ensure your peace of mind and security.
Qualities That Make Our Team of Plumbers Different Include
Local Expertise
We are proud to be a local plumbing service provider, familiar with the specific needs and requirements of our community
24/7 Emergency Service
We offer round-the-clock emergency plumbing services, ensuring that assistance is available whenever you need it.
100% Satisfaction Guarantee
We are committed to delivering complete customer satisfaction, and we back our services with a guarantee to ensure your peace of mind.
Ethical Standards
Our team adheres to a strict code of ethics, prioritizing honesty, integrity, and respectful treatment of our customers.
